- Account Opening Documents
- As per regulations, we are required to know our customers (KYC). We therefore will need you to submit your documents in order to have your account verified and limits lifted off from it. T...
- What Affects The Cost of Insurance?
- The cost of life insurance is affected by lots of things, including your health, age and whether you smoke. One of the key drivers is the rates of death and sickness over the duration of th...
- When is my policy created?
- As soon as you choose your Cover and accept our Terms and Conditions a policy will be created.
- How to change your password
- There are two ways through which you can be able to trigger a password reset through the system. You can either do so before logging in to your Ngabo Yo account by using the reset passw...
- What is a waiting period?
- A waiting period is the time that must pass before you can claim on your cover.
- How old must I be to sign up?
- You need to be between the ages of 18 and 70 to sign up with us.