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Knowledgebase




Info & Support Knowledgebase Articles
Help Desk
Submitting a Ticket Request When it comes to getting support from us at Ngabo Yo, submitting a support ticket is one of the best ways to request assistance. To help with this ta...


Popular Knowledgebase Articles
What Affects The Cost of Insurance?
The cost of life insurance is affected by lots of things, including your health, age and whether you smoke. One of the key drivers is the rates of death and sickness over the duration of th...

When is my policy created?
As soon as you choose your Cover and accept our Terms and Conditions a policy will be created.

How to change your password
There are two ways through which you can be able to trigger a password reset through the system. You can either do so before logging in to your Ngabo Yo account by using the reset passw...

What is a waiting period?
A waiting period is the time that must pass before you can claim on your cover.

How old must I be to sign up?
You need to be between the ages of 18 and 70 to sign up with us.